Terms and Conditions
Please read these terms of use carefully. For the purposes of these terms, “we/our/us” means Rankin Funeral Directors.
Terms of Use
By accessing this website, you are agreeing to be bound by these website Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. Materials contained in this website are protected by applicable copyright and trademark law. We may revise these terms of use or our Privacy Policy at any time without notice. It is therefore your responsibility to check our terms regularly as by using this website you are agreeing to be bound by the current version of these Terms and Conditions. If you do not accept these terms, please do not continue to use this website. The website to which these terms of use apply and for which we are responsible is www.rankinfuneraldirecors.com
Use of This Website
We have made this website available to you for your personal use. We may modify, withdraw or deny your access to this website at any time.
This website and all its content is protected by intellectual property rights, including copyright, and either belong to us or are licensed to us to use. You are prohibited to copy, redistribute, republish, modify or otherwise make the materials on this website available to anyone else without our consent in writing.
You may print or download materials from this website for your non-commercial use on the agreement that:
Disclaimer
The materials on this website are provided “as is”. Rankin Funeral Directors makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Rankin Funeral Directors does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
Limitations
These terms of use do not exclude our liability (if any) to you for:
We do not guarantee that this website will be compatible with all or any hardware and software which you may use. We do not guarantee that this website will be available all the time or at any specific time. We reserve the right to withdraw or modify this website at any time.
We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these terms and conditions, for example if you and we could not have contemplated those losses before or when you access this website. Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.
Linking
This website has links to other websites which are not within our control. We are not responsible for these linked websites in any way and do not endorse them. It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit.
You may not link to this website from another website without our consent in writing.
Governing Law
Any claim relating to this website shall be governed by the laws of Scotland and you thereby consent to the Scottish courts having exclusive jurisdiction to settle any dispute.
Privacy Policy
We have a General Data Protection Regulation Policy in place. If you request any of our services, we require consent to hold information obtained from yourself and/or that of the deceased.
By signing a consent during face to face appointments, you are agreeing to us collecting and holding data relevant to the service that we are providing you. All personal information is treated with care and confidentiality. It will not be shared with third party organisations unless it is deemed necessary or in order for any funeral of any of our services to be completed.
Rankin Funeral Directors will process data for as long as is necessary to allow us to fulfil our services and will store it securely* until required for reference purposes at the request of next of kin or a future funeral arranger.
We are GPDR compliant with EU regulations.
You have the right to change your preferences with us at any time by contacting us.
*Personal data kept on paper is stored in a locked cabinet whilst personal data held electronically is password protected and only available to limited authorised personnel.
Payment Terms
We may require payment for some services in advance of the funeral service date. If the person instructing fails to make requested payment by the required date the contract for the provision of these services will be deemed to be breached and we will not provide these goods and services. We will only make a new arrangement to provide such services when full payment for these services (together with any penalties or cancellation fees) is received.
The final invoice for our services may vary from the estimated cost as it will include charges for any additional extras and services subsequently ordered. Disbursements (i.e. death announcements) will be actual costs rather than estimated. Manual calculations are used to compile the estimate and where addition errors are found later the corrected total will be shown on the final invoice.
The final invoice will be posted approximately 1 week after the funeral and payment is to be made within 28 days of invoice date. An overdue account may incur interest at 2% of the outstanding balance, increasing a further 2% on the first day of each calendar month thereafter. The invoice will show any payments already made and the balance due.
If the invoice is to be paid by someone other than the person instructing, liability for any outstanding balance still lies with the person instructing. Forwarding the final invoice to another person or party will not discharge liability. The person instructing remains liable to us until full payment is received by it.
Where we have made an estimate of any anticipated payments, including that from the DWP and any insurance policies or payments to be made from an estate, this is based on the information provided at that time on the final invoice. We are not responsible for any difference between the actual and anticipated grant and when less is received than anticipated the person instructing remains responsible for any shortfall.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to our Terms and Conditions via email at rankinfuneraldirectors@outlook.com